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Security Tokens

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Online Banking Security

Northern Inland offers additional security features to ensure your online banking experience is as safe as possible. A second factor authentication is required for Members who regularly need to transfer over $1,000 to accounts held with other financial institutions ("external transfers"), or pay more than $3000 per day in BPAY payments. From early 2018, Members who wish to be able to use OSKO, the faster payment transfer service, will also require to have a token.

Online Banking users can choose from one of the following 3 options:

Mobile Phone Application:

VeriSign Identity Protection (VIP) Access is an easy to install free application that means you don't have to carry a seperate device. The application transforms smart phones into a 'second factor' credential that displays a one-time password as required upon login.

See the App store for your smart phone and search 'VIP Access' to download. Alternatively, from your Smart Phone use the links below to take you directly to the applicable App store.

Once you have downloaded the app, you need to contact us with the credential number so we can activate it for you on your Membership.

SMS One-Time Passwords:

SMS one-time passwords are single use security tokens sent to your mobile phone for use when logging into your account online. Activate the one-time password option via 'Member Services' within your Online Banking session.

Security Token Device:

A Security Token is a small device which fits onto your key ring. It generates a single-use security number as required upon login. Your first Token is supplied free and is subject to a monthly rental fee, which is rebated under the Member Loyalty Program. Request a Token via 'Member Services' within your Online Banking session, visit a branch or phone Contact Centre staff to arrange a token for you.