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Changes to account details for receiving payments

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Due to the Australia-wide new payments system, some banks can no longer accept your Member number in order to send funds to you.

Instead, you need to quote the External Account Number that is linked to the 'S' account you want the funds to go to, along with the BSB 802-298.

You can find your 9 digit external account number when logged into Online Banking under Help>BSB Information, or on your statements.

Please phone our Contact Centre team on 02 6763 5111 for any further enquiries.


Member Newsletter June 2018

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Read our latest mid-year Member Newsletter to learn about latest changes, industry news and what we have been doing with our local communities.


WARNING: Cold calling scams

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Please be aware that some Members are reporting calls purportedly from Government and Tax agencies as well as Telcos such as Origin Energy and Telstra, seeking card and/or account details in relation to refunds.
These are fraudulent calls.
Never provide your card or account details over the telephone to an unsolicited caller.
If in doubt, hang up, and use the White Pages to find the general inquiries telephone numbers for your service providers.
Your service provider should be able to identify themselves to you first, by quoting your last bill reference number or service provider account number.
Help us to protect your hard-earned savings and your personal account information by being vigilant about protecting your security.





Winner of the Member Survey draw

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Congratulations to our valued Member, Keith Hutchen, who has won the $1000 Prize for completing our Member Survey.

Members were invited through their local branches, via email and SMS to complete the survey and there have been many constructive suggestions.
“Some suggestions we can act on immediately, others can be worked into our strategy for improving systems and processes into the future,” said CEO, Derek McIntyre.
We thank all our Members for their feedback.

View Terms and Conditions of the Member Survey.



Member Satisfaction Survey - we value your thoughts

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What is the purpose of the Member Survey?

We're continually looking at ways to understand what is working for our Members and what needs to be improved. To do this, we are offering our Members the opportunity to provide feedback through our Member Survey in May 2018.

Read more: Member Satisfaction Survey - we value your thoughts


21-25 May National Scams Awareness Week 2018

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National Scams Awareness Week is an annual awareness-raising week run by the Australian Competition & Consumer Commission. This year, the Government's Stay Smart Online site have written the below article urging Australians to be on the lookout for threat-based impersonation scams by taking a moment to ask - ‘Is this for real?’.

If you ever suspect that you are a victim to a scam, contact our staff at Northern Inland immediately.

Read more: 21-25 May National Scams Awareness Week 2018


RBA Rate April 2018

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Slow wage growth keeps RBA Rate at 1.50%

The Reserve Bank has maintained the official cash rate at 1.50% for the month of April 2018. The RBA last cut the cash rate in August 2016, following an earlier cut to 1.75 per cent in May. There has not been an official cash rate increase since November 2010.

Experts suggest that due to slow growth in wages as well as the sluggish housing market, we won’t likely be seeing a rise in the official cash rate until 2019 at least. Despite this, the job market continues to grow and mortgage rates remain low – especially for owner occupiers who tend to pay both their interest and principal amounts.

Gradual progress to reduce unemployment and maintain inflation targets is also expected. While unemployment has declined over the past year, it has been steady around 5.5% over the past six months. A significant rise in labour force participation, particularly by women and older Australians, had contributed to the recent stabilisation in the unemployment rate despite “strong growth in employment”.

Higher levels of public infrastructure investment, along with an expectation of “stronger growth in exports”, are two factors that would help to underpin Australia’s GDP growth. However, household income has been growing slowly and debt levels are high.

Governor Philip Lowe has stated that “A number of advanced economies are growing at an above-trend rate and unemployment rates are low. The Chinese economy continues to grow solidly, with the authorities paying increased attention to the risks in the financial sector and the sustainability of growth.”

“Globally, inflation remains low, although it has increased in some economies and further increases are expected given the tight labour markets. As conditions have improved in the global economy, a number of central banks have withdrawn some monetary stimulus and further steps in this direction are expected.”

For the official RBA article, please visit the Reserve Bank’s website.


ATO First Home Super Saver Scheme

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The First Home Super Saver (FHSS) Scheme was introduced by the Australian Government in the Federal Budget 2017–18 to reduce pressure on housing affordability.

The FHSS Scheme allows you to save money for a first home inside your superannuation fund. This will help first home buyers save faster with the concessional tax treatment within super.

Read our latest Blog where our financial planning partner, Bridges, explains the benefit of saving within your super and phone us on 1300 65 65 81 to make a loan appointment for your first home today.


14 Feb 2018 | Beware of fraudulent emails

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There have been a number of phishing cases advised to the financial services industry in recent weeks where members and non members are receiving a message asking them to complete a form to update details. Some of these have sought to capture card, CVV2 and expiry details whilst others have requested access codes and/ or Member numbers- these forms have been customised to the relevant Financial Institutions branding.

Please be vigilant with all emails and requests and if you are unsure of their origin, contact us immediately on 1300 65 65 81.


Beware of Counterfeit $50 notes

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Northern Inland wishes to advise that police from Gunnedah are investigating reports of the use of counterfeit fifty dollar notes in local businesses.

The notes are easily identifiable with chinese characters where the serial number should be.

Business owners are urged to ensure they check notes before acceptance, and report all counterfeit currency to their local Police.

Persons in possession of counterfeit money face a term of imprisonment for up to ten years.


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