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Winner of the 2019 Member Survey draw

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Thursday, 14 March 2019 13:38

Congratulations to our valued Member, Donna Jones, who has won the $1000 Prize for completing our Member Survey.
Members were invited through their local branches, via email and SMS to complete the survey and there have been many constructive suggestions.
“Some suggestions we can act on immediately, others can be worked into our strategy for improving systems and processes into the future” said CEO, Derek McIntyre.
We thank all our Members for their feedback.
View Terms and Conditions of the Member Survey.

 

Member Satisfaction Survey 2019

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Thursday, 14 February 2019 08:21

What is the purpose of the Member Survey?

We're continually looking at ways to understand what is working for our Members and what needs to be improved. To do this, we are offering our Members the opportunity to provide feedback through our Member Survey from 18 February to 8 March 2019.

Read more: Member Satisfaction Survey 2019

 

RBA Rate February 2019

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Wednesday, 06 February 2019 07:17

RBA keeps interest rate on hold

Following its first monetary policy meeting of 2019, The Reserve Bank of Australia has left official interest rates on hold at 1.5 per cent due to numerous factors including low inflation and wage growth, and a slowing economy weigh.

The rate has now been on hold at this current record low for 30 months straight, but financial markets are predicting the next rate move is more likely to be a cut than a hike as declining house prices impact on household spending. According to a poll of 28 experts and economists by comparison website Finder.com.au, only 40 per cent now believe the next move will be up, compared with about 80 per cent for the past two years.

Read more: RBA Rate February 2019

 

Member Newsletter December 2018

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Tuesday, 04 December 2018 15:28

Read our end of year Member newsletter to learn about latest changes, industry news and what we have been doing with our local communities.

 

RBA Rate November 2018

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Wednesday, 07 November 2018 11:58

RBA keeps interest rate on hold at 1.50 per cent

Despite the plummeting house prices in Australia, the Reserve Bank (RBA) has maintained the current interest rate at 1.50 per cent for the month of November 2018. This is now the 27th consecutive month where this record low rate has been sustained.

Read more: RBA Rate November 2018

 

Be Aware: Scam text messages

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Friday, 21 September 2018 12:14

Please be aware of scam text messages being sent to cardholders in an attempt to have Members provide their personal information. The message states that the Member has fraudulent transactions on their credit card and urges Members to contact a mobile telephone number or to click on a link to confirm personal data. The scammers are not identifying the individual financial institution within the text messages.

Northern Inland will never ask our cardholders to go online to verify personal information. If you think you have been a victim of a scam, please contact us immediately on 02 67635111.
 

 

Branch ATMs being removed

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Thursday, 20 September 2018 11:42

Due to changes in ATM direct charges across the financial industry and the increased use of contactless payments, Northern Inland will remove rediATMs at Tamworth Shoppingworld and Gunnedah branches on 2 October 2018.
This will not affect your ability to withdraw money as you can use any financial institutions ATM instead of being restricted to the rediATM network.You will continue to receive the first 5 ATM withdrawals free of charge and subsequent transactions remain at $1.75 each, which are rebated in line with your relationship balance with us (loans + savings) as part of our Member Loyalty Program.
Please note: an ATM direct charge fee may still be applicable when using ATMs from other financial institutions in line with their own policies. A message will appear on the ATM screen if there is going to be a fee and you have the option to not proceed with the withdrawal.

Member Loyalty Program
Use Northern Inland as your main financial institution and we reward you for your loyalty. Your combined balances with us (in savings and loans), help reduce your fees. Some Members pay no fees at all. Talk to our staff to learn more.

 

Changes to account details for receiving payments

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Thursday, 05 July 2018 10:33

Due to the Australia-wide new payments system, some banks can no longer accept your Member number in order to send funds to you.

Instead, if you are having difficulty receiving funds from other financial insitutions, you need to quote the External Account Number that is linked to the 'S' account you want the funds to go to, along with the BSB 802-298.

You can find your 9 digit external account number when logged into Online Banking under Help>BSB Information, or on your statements.

Please phone our Contact Centre team on 02 6763 5111 for any further enquiries.

 

Member Newsletter June 2018

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Thursday, 05 July 2018 10:22

Read our latest mid-year Member Newsletter to learn about latest changes, industry news and what we have been doing with our local communities.

 

WARNING: Cold calling scams

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Wednesday, 20 June 2018 15:39

Please be aware that some Members are reporting calls purportedly from Government and Tax agencies as well as Telcos such as Origin Energy and Telstra, seeking card and/or account details in relation to refunds.
These are fraudulent calls.
Never provide your card or account details over the telephone to an unsolicited caller.
If in doubt, hang up, and use the White Pages to find the general inquiries telephone numbers for your service providers.
Your service provider should be able to identify themselves to you first, by quoting your last bill reference number or service provider account number.
Help us to protect your hard-earned savings and your personal account information by being vigilant about protecting your security.
 

 

 

 

 

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